What you might go to the pharmacy for
The pharmacy is a good starting point for simple problems like insect bites, small burns or scalds, minor cuts and grazes. The pharmacist can advise you on how to manage these things and will stock many of the things you might need to manage them yourself. If you are not sure if they can help, just ask anyway. If the pharmacist cannot help they will then direct you to the appropriate source of help.
What you might go to the GP for
For more serious injuries the GP might be the next source of help. They can look at strains and sprains, bigger burns or scalds, more extensive cuts and grazes. They can also look after minor head injuries and check out injuries from falls or bicycle accidents. Contact the nearest GP to where you are staying or the one the pharmacy has directed you to. The practice will then decide the best way to help you. Please bear in mind that we do not have X ray facilities and might not be able to stitch cuts. If the GP practice cannot help they will direct you to the most appropriate place for your care.
What you might go to Accident and Emergency or PCAS for
Both A&E and PCAS are for the even more serious injuries. These are the sort of injuries that might have resulted in broken bones, so significant falls resulting in ankle injuries where you cannot weight bear would be a good example. Also large or deep cuts that will most likely need stitching and serious burns or scalds should go to PCAS or A&E. Significant accidents including walking, biking or climbing accidents would be seen here, especially if there has been a head injury. PCAS is the Primary Care Assessment Service at Westmorland General in Kendal and acts as a minor injuries unit, it does not have full A&E facilities.
PCAS Unit – Kendal
Accident and Emergency units at Lancaster and Barrow
ONLY ATTEND A&E IF YOU HAVE HAD A SERIOUS ACCIDENT OR YOU HAVE A SIGNIFICANT ILLNESS THAT CANNOT BE TREATED ELSEWHERE